FAQ Support
How long does shipping take?
We ship directly from our international warehouse. Most orders arrive within 5–10 business days, depending on your location. You’ll receive a tracking link once your lamp is on the way.
What are the return rules?
You can return your items within 30 days, no questions asked.
Does this pan contain any coatings like Teflon or ceramic?
Absolutely not. Our cookware is made from 100% pure titanium — completely free from coatings, PFAS, PTFE, and other toxic chemicals. You get a naturally non-stick surface without anything that can flake, burn, or leach into your food.
Is it safe for high-heat cooking and searing?
Yes. Titanium is one of the most heat-resistant and stable metals used in cookware. Whether you’re searing a steak or flash-frying vegetables, the pan stays safe, warp-free, and performs flawlessly.
What payments methods do you accept?
With us, you pay safely with credit card and Paypal. Protected by an SSL (Secure Socket Layer) connection that ensures the digital transmission of your personal data, such as credit card and account information. Your privacy and data security are our top priority. We guarantee the confidential treatment of your information, do not share it with third parties and use it only for the agreed purposes before deleting it.
How can I track my order?
Yes, once your order has been shipped, we will provide you with a tracking number to monitor the progress of your delivery. Or by visiting the track your order page on our website.